Please try the steps listed in Error "Failed to Install" Creative Cloud Desktop application -http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
Please follow the steps in:
CC Spinning Blue Wheel under 'Home' or 'Apps'?
Creative Cloud Desktop App stuck on blue spinning wheel after update.
If you continue to experience difficulties loading the Creative Cloud Desktop after those solutions have been applied then please contact our support team. For the best assistance, I recommend our chat support athttp://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Regards
Rajshree