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Re: Re: Videos display only as white background in Firefox

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Thank you for trying to help me, Jeromie. I hope we will find success together!


I have read through and followed everything possible from within the "Video Playback Issues" link you gave me. Actually, I had done them all before, but I did them again, including following all related links on each subsequent page.


  • I can play HTML5 videos without problem
  • Item #1 under "Solve Video Playback Issues" , "Try disabling hardware acceleration" is impossible to do as far as I can tell, since right clicking on the white background where the video is supposed to be in Firefox, does not open any dialog or drop down type box as it should. I have opened the settings via Internet Explorer. I unchecked "Enable Hardware Acceleration". The results - No change.
  • Regardless of the last item, I checked the driver for my video hardware, and Windows reports it up to date.
  • Here is what I see when I click the link to view a Non-HTML5 video:

 

 





Flash Player Help/ Video Playback Issues - Additional Information - Latest Version of Flash Player Doesn't Display Video:

  • I confirmed proper installation of the latest player.
  • Refreshed the website page.
  • Ensured that Adobe Flash Player is the default player.
  • Verified that the website is allowed to play Flash content on my system.
  • Ensured that no browser security is causing video to not play, although the problem is not in Internet Explorer, it is in Firefox.
  • Thoroughly checked for any firewall or virus/malware protection Flash Player prevention issues, and even tried disabling it all temporarily.



Flash Player Help/ Video Playback Issues - Additional Information -Video Does Not Display:

  • This content is Internet Explorer specific, and therefore not relevant.
  • I proceeded to report the problem here, as suggested next.


Quote:

Also, can you go to a simple non-video Flash site, like http://www.homestarrunner.com/ and tell me what you see there?


On Firefox, I see an empty black page. With Internet Explorer, I see an armless dufass wearing a propeller hat and red sweater with a white star. "come on in" "watch intro" (which playes fine on IE).


Disabling all my plugins except Shockwave Flash 14.0.0.145 was the first step I took.


Could there be some malware at play? Certainly. I did however, run a full system scan using an up to date Comodo Internet Security Premium. No infections were found.


Still no joy.


Please advise further. I will take whatever steps you suggest I take.



















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