Hi and thank you for any help,
our newly deployed computers fail to activate CS6. On the first launch it all goes well until I put our credentials in. Once it starts signing in it quits, giving this [please see the log at the bottom of this post].
I have tried deleting and reinstalling OOBE (in main library) to no avail. The permissions and etc. are all correct since the computers are all 'freshly' deployed. We have Autodesk, Microsoft, AVID, and others application that all activate fine.
OS 10.9.4 iMac Late 2013 deployed with Deploy Studio
Here is the report:
Process: PDApp [347]
Path: /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 6.0.335.0 (6.0.335.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: PDApp [347]
User ID: 501
Date/Time: 2014-07-18 16:33:10.041 +0100
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 10116896-F50A-D76C-8CE3-5E41B85ABC9C
Crashed Thread: 15
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSXMLDocument initWithXMLString:options:error:]: nil argument'
Application Specific Backtrace 1:
0 CoreFoundation 0x9241b471 __raiseError + 193
1 libobjc.A.dylib 0x97a4c091 objc_exception_throw + 162
2 CoreFoundation 0x9241b38b +[NSException raise:format:] + 139
3 Foundation 0x959d0af1 -[NSXMLDocument initWithXMLString:options:error:] + 97
4 IMSLib.dylib 0x0cb388e2 IMS_fetchAccessToken + 126204
5 IMSLib.dylib 0x0cb2a283 IMS_fetchAccessToken + 67229
6 IMSLib.dylib 0x0cb2c513 IMS_fetchAccessToken + 76077
7 IMSLib.dylib 0x0cb34704 IMS_fetchAccessToken + 109342
8 IMSLib.dylib 0x0cb2fd0c IMS_fetchAccessToken + 90406
9 IMSLib.dylib 0x0cb23fdc IMS_fetchAccessToken + 41974
10 libsystem_pthread.dylib 0x95d7d5fb _pthread_body + 144
11 libsystem_pthread.dylib 0x95d7d485 _pthread_struct_init + 0
12 libsystem_pthread.dylib 0x95d82cf2 thread_start + 34
Again thanks, Tim