I trialled photoshop elements 12 and it said uninstall and reinstall. I did this and it would not install. I ran cleaner and decided to try creative cloud. The lightroom 5 installed but the photoshop said it was installed fine but there is no desktop icon and I cannot get it to work from anywhere.
I spoke to online help and they told me to reinstall which I had already done and so I re did it and it still does not work. I want to buy it on Friday but why would I pay for something I cannot install. I tried to contact help again but now they are unavailable.
Please can someone tell me whats wrong with this. Please email me I am desperate. lauren196350@live.com