Did you extract the contents of the file? Yes, I did extract the contents of the files and placed them within the Encore Folder within Applications.
Where did you put the contents? They are currently in the Encore Folder
Where is encore looking for it? I don't know if Encore is looking for them or not.
I'm wondering if I uninstall Encore and then reinstall it, if it will find the files this way.
I will have to say that I'm surprised that Adobe doesn't have a help desk number that a user can call to get some basic answers. I am paying $21/ month for the programs and right now not using them.
On a side note, I am using Photoshop CS4 but when I downloaded the entire suite it didn't download Photoshop CS6. Do I need to uninstall CS4 then download CS6?
Thank you again for your help. I really do appreciate it.
Matt
