I'm having a very hard time exporting a video.
I have been using CS6. Usually on the first "export" I get this message: Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file. After another try or two the video is exported correctly. I created a new video and it has yet to "export" correctly. I've upgraded to Cloud and still I can't get the video to "export" correctly. I don't know how many times I've tried.
Please, please help.
When I contacted Adobe the agent told me to download another player. When I did that so much crap was downloaded with it and video still didn't play with new player.