Missing options in Media Encoder, Premiere, and After Effects.
Just got done with this chat with Richa.
It appears that there are some issues with your new version of several of your flagship programs. No way to create SMALL size video files for use on slower networks (yes, they still exist out there, I deal with them every day). And the video files have to have alpha channels so they can be overlayed on top of graphics. I am still using flash because it can do things that just cant be done with HTML 5, javascript, css. And it is compatible across almost all browsers. I don't really care what Apple says it is still a very viable program. And if you want to play it on an iOS platform all you need is a browser app to do so. (people have safari, firefox, internet explorer, google etc. so get over the fact that it doesn't work with safari on iOS for iPads and iPhones and download another browser).
But now Adobe has started pulling some real stupid mistakes on purpose or by accident. Not everyone using your production suite is working on the next blockbuster movie for Hollywood. We use these programs for other applications as well. And you have opted to leave some of those tools out of your latest release of flagship programs. What are you thinking!
We in the industry need to make video files that are small in size, that contain alpha channels, and will download over slow networks at a reasonable rate. I don't have any use for a Quicktime mov the size of the Titanic (1.2Gig) when I can compress it to a reasonable size. BUT I NEED THE ABILITY TO INCLUDE THE ALPHA CHANNEL.
And if you read in the chat session below, I would like to be able to do this without having two copies of After Effects loaded on my system. Or any of the other programs as I come across issues.
You have 2.3 million people paying you a monthly subscription. Put down the champagne and start really looking at these new versions of software for your omissions.
I will climb down off my soapbox now and hope, no pray these issues get taken care of very soon. I use your software to make a living. I am not just playing with it as a hobby. Time is money, especially when you can't deliver something to a client after you upgrade your software because you have this wonderful subscription thing that is supposed to make the world better.
You are now chatting with Richa.
Richa: We appreciate your patience and regret the inconvenience due to high wait time.
Richa: Hello. Welcome to Adobe Technical Support.
Richa: Please allow me a moment while I look into your account & verify the details.
Richa: which application are you using?
Richa: We have not heard from you for some time. Do you wish to continue to chat?
david young: After Effects, Premiere, Media Encoder. Any of these. I have downloaded CC 2014 and you have done away with several options when creating video that I use to create interactive pieces for Flash presentations. I can no longer create flvs with alpha. I cannot create H.264 with alpha.
david young: Are you still there?
Richa: yes, please wait a moment
Richa: Open the preferences of After Effects and in the output tab, click on show depriciated formats
david young: Opened prefrences/output but dont see depricated formats.
Richa: I am sorry that option is available in CC as of now, so you need to save this project as AFter effects cc version and open in the previous version and work on it
david young: Well that Sucks. I removed the previous version of the program when I upgraded. How do I get to a previous version from the app manager?
Richa: go to creative cloud app
Richa: and click on the previous version
david young: The only version available is 2014. I don't see a previous version.
Richa: Please allow me to take the remote access of your computer, so that I can troubleshoot further accordingly.
david young: You may not have remote control of my computer. Walk me through the process. And how do I lodge a formal complaint about this issue. Do you not remember why people switched from Final Cut 10 to Premiere?
Richa: We already have posted this issue online on our blogs and forums. Secondly, for the older versions, it is just a simple step in creative cloud app
Richa: All you have to do is in the dropdown menu on uninstalled apps select "Previous version" and click on the version you need to install
david young: There is no drop down menu that says previous version.